FAQ'S
Frequently Asked Questions

Which pests do you control?

A

We control cockroaches, black/red ants, termites (white ants), bedbugs, wood borers (powder post beetles), rodents (rats, mice, bandicoots), psocids, flies, mosquitoes, lizards, spiders, millipedes, centipedes, fleas, ticks, weeds, stored product pest, weevils, beetles and so on.
Do the charges differ for treating different pest or is there a common treatment for all pest with flat rate?

A

The charges depend on the type of service you take. For different service there is a different charge as the chemicals to be applied differ for every pest and mode of treatment is different. For every pest there is a unique pest control service depending on the biology of pest. You will have to make full payment for the service during our first treatment. Payment can be made by cash or cheque payable to beneficiary “QSS Quick Service Solutions W.L.L”.
How quickly can you respond to my problem? How quickly can you schedule the treatment? When can you do the treatment?

A

We operate an appointment booking system for our pest control service. These appointments are scheduled as per the customer’s convenience depending upon availability of the time slot you require. Usually Fridays we are off and Saturday schedules are very tight hence bookings for these days take place a couple of days in advance. (Emergencies 24x7)
Where can I buy pest control chemicals from?

A

You can buy very small quantities of do it yourself aerosol sprays, insecticides / pesticides from retail outlets or from the chemical distributors. We advise you to appoint a professional pest control agency to provide a service as there are various factors involved which have to be considered while providing the service. The speciality chemicals are made available only to a licensed pest control agency and not to general public.
How fast will the chemical have its effect on the pest?

A

Oil based chemicals have an immediate knock down effect and the results are obtained immediately but their effect is very short. The cost of oil based spray service is high. Water based chemicals are residual contact chemicals; gel is a systemic chemical and has to be consumed by the cockroach hence it takes around 7 – 10 days to deliver the results.
How long will it take to complete the treatment in an individual 2 BHK (approx. 700 sq.ft) flat?

A

Cockroach treatment takes around 30 min for a 2BHK flat; Bedbug treatment takes 45 min – 1.00 hours. Termite treatment takes 2.5 - 3 hours
Will there be smell? Will I have to empty the cabinets / cupboards? Will I have to leave the premises for some time?

A

Gel treatment for cockroach does not have smell as the chemicals are odorless. You don’t have to vacate anything form the cabinets, cupboards; don’t have to keep the rooms closed or leave your premises after the treatment. In case of severe pest infestation our pest control technicians will guide you on emptying the cabinets as felt necessary. There are some treatments like bedbug treatment, oil based sprays where we use odour emitting chemicals. In this case we request you to limit the availability of members at your premises during treatment to one person and to leave the premises for a couple of hours after the treatment is concluded.
I use household insect repellent products and insecticides, then why pest control?

A

The household insecticides available in the market or in retail shops are short term solutions which only kill the pests you see but spare those which are hidden. Professional pest control involves identification of the type of the pest, its harborages, elimination at its source - delivering long lasting solutions. The pest control technicians know the tricks of the trade hence you should leave the job to the professionals to get a safe and effective service.
Will pest control be a messy affair? Do I have to move all household stuff during pest control? Is it safe for children? Do I have to be away from the house for 1-2 days after pest control?

A

Not really, the advanced technology and latest odorless public health chemicals used by us enables non-messy, non-smelly cockroach treatment. In-fact the family can continue with its routine activities such as cooking, eating or watching TV during this treatment. It is not necessary to empty out the kitchen. They just apply gel spots where pests are likely to be active or hidden. It is relatively safe for kids, the aged and pets. The chemical used for termite control are odorless but drilling into walls and floor has to be carried out. Those who are allergic to noise and dust are advised to stay away during the termite treatment. There are some treatments like bedbug treatment, oil based sprays where we use odor emitting chemicals. In this case we request you to limit the availability of members at your premises during treatment to one person and to leave the premises for a couple of hours after the treatment is concluded. We always advise our customers who are allergic to insecticides / pesticides to remain away from the premises under treatment at the time of our service execution.
Will pest control harm my pets?

A

It depends upon the kind of pest control treatment being given. All pesticides are harmful. But chemicals used at home by reputed pest controllers are tested and proven for home use. These are chemicals developed for in-home public health application as against agricultural pesticides designed for field application which are more toxic. Secondly, targeted delivery at the right place and the correct dose makes all the difference. Reputed pest controllers take precaution to ensure the safety of humans and domestic pets. However, for the safety of pets keeping in mind their habits it is advisable to keep the pets away from home at the time of treatment and for a couple of hours post treatment. Fish tanks should be kept covered with a suitable clothor paper.
There are many pest control companies in the market? Then why should we rely on your company?

A

There are five important reasons why you should rely on us:
  1. Our approach is first and foremost to understand your individual needs.
  2. We design the best pest control service package with emphasis on safety.
  3. The services are executed by our well trained, experienced technicians under the guidance of our technically qualified operations team.
  4. We communicate with you before, during and after treatments to keep you informed.
  5. We partner with our customers to identify the cause – we do not just treat the symptoms of any pest infestation – we establish long term solutions that focus on prevention.
Our dedication to our customer is:
  1. You are the most important person in our company.
  2. You are someone who deserves our most courteous attention.
  3. The protection of your home or business investment is our number one goal.
  4. We deliver to you the same amount of trust, safety and dependability we would want for ourselves and our family
  5. We know you have many choices for your pest elimination needs. So, “Thank You “for choosing QSS Quick Service Solutions W.L.L.
  6. Most of our clients are satisfied customers who renew their contracts year over year and refer us to their relatives and friends. If you have a current pest problem, we know you want it to be taken care of as quickly and efficiently as possible, or if you are reviewing your existing pest control contract we would be happy to review your needs and design a special service solution package that would prove beneficial. So please contact our team today on +973 – 13112575, who are waiting to help.
What are the benefits you offer?

A

Benefits we offer
  • Always a free inspection.
  • Pest elimination programs exclusively designed to suit your individual needs.
  • Professional service execution with timely suggestions / recommendations for improvement.
  • Site inspection reports / service reports provided on time to fulfill your audit requirements.
  • Regular updates on the infestation status at your premises.
  • Rodent Bait Station Installation & Mapping.
  • Insecticutor Installation (EFK / EFC) & Mapping.
  • Pest Control Service Mapping & Pest Trend Analysis.
  • Pest management audits / consultations.
  • Use of Safe Insecticides approved for public health use internationally registered and approved by Bahrain Ministry, some being WHO / EPA approved.
  • Complaints if any, attended immediately or within 24 – 48 hours.
  • IPM Integrated Pest Management Services available.
  • MSDS Material Safety Data Sheet provided.
  • Promote Safety, Follow Code of Integrity, Ethical Conduct.
  • Satisfaction Guaranteed!!
WHY GET PEST CONTROL DONE REGULARLY AT YOUR PREMISES? CAN I DO IT MYSELF?

A

Prevention is better than cure and you should ensure your premises remain pest free as infestations can cause:
  • Health risks
  • Structural damage & Fires
  • Damage to stock / goods / property
  • Business to close due to a damaged reputation
  • Costs of pest eradication would be much more due to their population build up
THE TRUE COST OF PROFESSIONAL PEST CONTROL…… LEAVE IT TO THE PROFESSIONALS
Some people may see professional pest control as a luxury they can do without. They may try to overcome potential pest problems on their own. Effective pest control is a complex process that requires a great deal of knowledge and training. Doing a pest control yourself without the benefit of correctly identifying pest or knowing their habits may lead to a much bigger pest problem which may reach exploding infestation levels. In the end the cost can be far greater than it would have been if a professional pest control agency had been hired initially. Why try to do it yourself when we can do it for you...with guaranteed results! Give QSS Quick Service Solutions W.L.L a call today to schedule a free, no-obligation inspection. We're here to help you keep annoying pests out of your premises and out of your life!!
What is the 4 D formula?

A

  • THE 4 – D MAGIC FORMULA:
  • D1 – DENY ENTRY to pest into your premises.
  • D2 – DENY SHELTER to pest inside your premises.
  • D3 – DENY FOOD to pest inside your premises.
  • D4 – If you fail to comply with the above three prevention aspects then CALL US to DESTROY the pest.
Do you offer a guarantee for the services you provide?

A

THE QSS Quick Service Solutions W.L.L GUARANTEE Caring for your health, food, property and environment is our business. We're not satisfied until you're satisfied. If you sign up for our Annual Pest Control Program and pests show up in your premises even after our contractual treatments are executed, we'll return, inspect the premises to determine the route cause for pest resurgence and retreat any affected areas at no additional charge. QSS Quick Service Solutions W.L.L guarantees you will receive our best possible service quality, always….
WE'LL TAKE CARE OF YOUR UNWELCOME GUESTS – GUARANTEED!!